Alex and I are experienced travelers, travel consultants, writers, and photographers. Over the course of 30 years, our travels took us to more than 50 countries. BUT – we do not think we ever experienced the level of professionalism and sensitivity to clients’ needs and wants as we did at Arco dei Tolomei in Rome. The owners, Marco and Gianna, made us feel like we were old friends and the housekeeper Joseline was truly exceptional going above and beyond her regular duties of serving breakfast. She was humorous, attentive, and her smile lighted up the house.
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